Everything was substandard, vehicles were filthy, the salespeople were lazy and totally unwilling to bend even a tiny little bit. My son and I were there over 15 minutes and no-one even came out to greet us. When my son went in to see if he could get a test drive it took forever. The young man taking care of him probably started that day because he didn’t have a clue. Wouldn’t budge an inch on the price and wouldn’t give him any sort of a discount for being an active duty military. Not even a hundred dollars???
I am amazed at the lack of Professionalism that car dealership display to people who are credit challenge. Transitowne advertises that they are able to pre approve you for a loan. I pre filled out a credit application and of course it said I was pre approved. Transitowne immediately called said to come out pick out your vehicle and I would be all set. So a few days later I stop tell them the vehicles I am interested in. The Salesmen and Financial Manager went into the office to talk as I sat at the Salesman desk. Thirty minutes elapse and I haven't heard anything from either guy. I inform the Salesman I needed to depart he said I will contact you soon. Three days elapse so I figured no deal done. So I figure Let me try West Herr on Transit Road. The get me brought same day. My point is no respect shown by Transitowne to pick up the phone and say we cannot help you.
I was very unsure about buying my first vehicle due to very bad experiences at other car dealerships in buffalo and the surrounding area. I reluctantly went here even after reading these reviews and boy, were these bad reviews WRONG! The moment I stepped out the car I was greeted by Mike Dickinson who is 100% laid back, down to earth, and genuine salesman. I told him what i wanted and what i was looking for and he was so detailed and well versed in his car knowledge. He didn't try to talk me into an expensive car that i could barely afford. He actually looked at my finances and credit and gave me options within that range that I felt comfortable with. No pressure, No gimmicks. A person who actually seemed to care about my needs, wants, and finances. Once I picked out my beautiful Kia Soul I was off to the finance Dept. with Robert M. I have below to average credit and the financial manager was right to the point. No sugar coating. Just the honest truth laid straight in front of me which I LOVED! He fought tooth and nail to stay within my budget. He didn't "kill" my credit score any worse than it was (due to the lousy dealerships i had to deal with before). I got an amazing price with an amazing warranty. He knew what he was doing and boy, oh boy, did he succeed! Both Mike and Rob got me into my first ever vehicle and i feel like my children and I are in safe hands. I got a used vehicle and they made sure free of charge that she was in absolute tip top shape. Its almost like new because of the efforts of their mechanical team. This is the place to go to!!! I have never dealt with such great and HONEST car salesman EVER!!! They will definitely keep my business and I know i'm going to have more people come to them FIRST and ONLY cause they're the only salesman in this city worth going to!!! I swear!!! Keep up the good work guys!!!
My experience at first was excellent I had found the car of my dreams at this dealership .. the salesman Joe went out of his way to get me approved which I really appreciate. it's going to help me with my credit . Even though they got me approved I would not recommend this dealership because they don't stand by their word I talk to my salesman and he told me yes the part is covered but when I brought it to their mechanic shop next-door car star. the mechanic said the part is worn but it's not broken so I wouldn't replace it . I have two children the parts are not worth my children's lives if you're looking for a dependable vehicle And you have children this is not the place to go I spoke with the manager Robert he literally yelled at me swore and hung up the phone on me before I could even finish explaining my problem very very unprofessional and rude I'm going to be contacting a family attorney because this is totally unfair and unreasonable I dropped my car off to days ago my 30 day lemon law warranty is up on the 20th which is tomorrow but I'm not going to pick up the car because it has been in their possession before the day of my warranty is up I don't want the car if it's going to be in the shape that is not good business I wish I had a number of the owner of transit town resale on Niagara Falls Blvd. and N. French Rd. All I want is what's right and I have also estimate from Mavis discount tire that states that my car is not safe to drive and transit town resale Amherst refuses to fix anything because in their eyes it doesn't need it which is totally unfair not to mention my car came with a recall on the airbags and once again I have two small children
Wow
I hope people read this and refuse to purchase a vehicle from them. They seem to think that we need them more than they need us. Sayonara!
You have got to be kidding me!
Please and no thank you ever! No respect or appreciation for our military members really???
I am greatful to the staff for helping me buy a car that fit my financial needs. I'm a little nervous now after reading some of the reviews if I actually want to go through with my purchase.... But I am very much impressed with how hard the finance guy worked for me to get me into a car....Thank you Transitown for all your hard work.
Transitowne Used Cars Amherst is a US Car Dealer based in Amherst, New York. Transitowne Used Cars Amherst is located at 2915 Niagara Falls Blvd, Amherst, NY 14228, USA.
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