Just bought a 30 minute 3 month wax. Truck has been sitting in detail shop for over 25 minutes without being touched. If it takes 30 minutes then wouldn't that been an hour. Sitting and waiting patiently. Only time will tell if my brain explodes!
Thank you to the staff that detailed my truck for doing an outstanding job. I own a construction business and use my vehicle very hard. It got to the point i didn't even like looking at it. But after the crew at delta got done i couldn't believe it. Thank you , Thank you and Thank you
Should've posted this months ago. I have unlimited interior and exterior package. Took my car there in June, just like I always do. When I go in for the interior I ask the kid (kind of chubby, baby faced, early 20's with light brown hair parted to the side) if they have anything to remove some tree sap that dripped all over my car. He said he'd check. Its around 8:30pm and they close at 9. Get my coffee inside, grab car and go to the supermarket. Get home, grab my groceries and then I see what this retard did. HE SCRATCHED AT THE SAP AND DESTROYED MY CLEAR COAT ON MY HOOD, ROOF AND TRUNK! It's still this way! By the time I had a chance to get back there it was a month later. I dont have many regrets but not suing Delta Sonic to have my car repaired is one of them. I only had the car for 1 month before they ruined it for me. I still go there because of a lack of options and now Dr. Huggs is closing on the Boulevard. They do everything half assed here from skimping on hand wax and RainEx even though you pay more to watering down the tire shine. It lasts maybe 12 hours and always looks splochy. They hslf ass the interiors so badly it's not funny. They dont even wipe down your dash. Whatever hair or dust thats on there will be there wgen you get out. They are nice enough to wipe down the inside of your windshields with waxy, oily, dirty rags though so if you drive at night or during sunrise you are partially blinded by the streaks. They will rip you off with no shame because they're the only game in town.
Delta Sonic is a no brainer. It's amazing, and everyone loves it. That's way it's so odd this location is crapping the bed so badly. The employees inside the store are friendly and efficient, but the people outside not so much. Not all, but certainly some weak points. Let's start with the people wish water hoses right before you enter the car wash. They seem to think their job is to be powerwashing the pavement, not the vehicles. Even if you slow down to a crawl and make eye contact, they don't seem to get the point that the hose is to be pointed at the vehicle for the pre-wash. Best thing is to come to a complete stop and put it in park. Inevitably they come out of their haze as ask why you aren't moving; reply by asking why they aren't spraying the vehicle. Feedback to the staff seem to go in one ear and out the other. Go through two or three times, then then eventually get the point that they aren't being paid to stand there and wash the concrete. Next interior: they are often out of the most popular fragrances, and seemingly want to save the few they have left by asking you what you want, then failing to place them in your car. Additionally, you often drive away, and find out that they did such a poor job wiping down the car that the wax writing of your order is still on the windows. I want to blame some (not all) of the workers, but the number of negative comments on Google indicates that the leadership here is missing, and the management needs to be immediately pulled out of their offices (because there's clearly no supervision being given on the floor) and retrained in how to train, motivate and supervise those under them.
Professional and friendly staff, Clean and very well laid out facility! Love getting my car washed here, it comes out perfect everytime!
Delta Sonic Car Wash is a US Car Wash based in Amherst, New York. Delta Sonic Car Wash is located at 1355 Niagara Falls Blvd, Amherst, NY 14226, USA.
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